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Customer Portal

Customer-facing portal for account management and self-service.

What is it?

Customer portals let users manage their accounts, view invoices, access products, and handle self-service tasks. They reduce support burden and improve customer satisfaction by giving users control.

Who uses it?

👥 Customers

Manage their accounts, view products, handle billing.

💼 Account Managers

View customer accounts during support calls.

📊 Customer Success

Monitor customer health and engagement.

Common Use Cases

Real-World Examples